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Express money transfer system Telcell Transfer

Telcell Transfer

Express money transfer system

Fast money transfer system that enables performing money transfers within minutes in RA and almost any region of Russia.


  • Comission
    1%-1.5%
  • Currency to transfer
    AMD, USD, EUR, RUB
  •      
    Maximum amount
    to be regulated by the legislation of the receiving country.
  • Maximum term
    5-10 minutes


The page was updated 27.11.2017 15:58

Telcell Transfer 

Express money transfer system

Approved
by Decision No 399-Լ of the
Management Board of “IDBank” CJSC
as of September 19, 2019
Enters into force starting September 23, 2019

The terms mentioned in the bulletin may have been amended.
If you are looking through the bulletin on the website of the Bank, please pay attention to the action date of the bulletin.
If you are looking through the bulletin in a paper form, please visit the Bank’s website: www.idbank.am, for detailed information (paying attention to the action date of the bulletin), apply to any branch of the Bank or contact the Bank’s Call center: 010 593333 or 060 273333.

Data to be provided by the initiator of money transfer

· ID document*
· Transfer application in the form verified by the system

· The name of the country and the city to where the money should be transferred
· Amount and fee
· Full name (name, last name, patronymic) of the beneficiary as given in the passport

The Bank  provides  the  receipt to the customer for each executed transfer

Data to be provided by the beneficiary of the money transfer  **

  • ID document*
  • Unique transfer code
  • Name, last name of the sender,
  • The amount and currency of transfer
  • Receipt application in the form verified by the system

* The list of ID documents is specified by decision N 767 of the RA Government as of December 22, 1999

** The Bank can claim additional documents and information on the basis of   “Know your Customer” principle for the purpose of due diligence to be conducted under the RA Law “On anti-money laundering and counter terrorism financing”.

Transfer currency

USD, RUB, EUR

Foreign currency exchange is available upon necessity at the rates applicable by the Bank as of the given date

Receipt currency

AMD, USD, RUB, EUR

Foreign currency exchange is available upon necessity at the rates applicable by the Bank as of the given date

Transfer speed

5-10 minutes

Maximum amount per transfer

· Maximum amount of transfers within the territory of RA is 4 000 000 AMD or equivalent foreign currency

· Maximum amount for transfers to other countries is set by the System, USD or EUR 10000, RUB 350000.

· Maximum limits for transfers are also regulated by the legislation of the beneficiary’s country

Fees

Fees applicable within RA:
AMD 1% min 200AMD
RUB 1% min 200AMD
USD, EUR 1% min 200AMD
Other countries  1%-1.5%

· Transfers made through Telcell payment system are on no address basis,

· The beneficiary can receive the amount at any Telcell payment system service center.

· Fees are charged from the sender only, in Armenian drams, at the rates set by the CBA as of the given day

Geography

RA, RF, CIS countries, near and far abroad

Change of requisites of the transfer

· Requisites are changed on the day of submitting application on change of requisites on the basis of written application and ID document from the service center from which the transfer was effected; with no commission.

· Change of requisites is executed in procedure established by the system. · Data of the beneficiary (name, last   name, patronymic) can be changed only.

· Only unpaid transfers can be changed.

Cancelling the transfer

· Transfer can be cancelled on the day of application, without additional fees, on the basis of cancellation application and passport details, submitted by the sender on the same day when the transfer was effected; both the transferred amount and the commission are subject to return.

· Only unpaid transfers can be cancelled

Call back

· Calling back of the full amount is effected on the basis of calling back request submitted by the customer in written form within one banking day or later

· Return of the fee is effected by the system depending on the reason

· Only unpaid transfers can be returned.

Expiration date  of the transfer

· 1 year for amounts transferred within RA and 2 months for transfers abroad

Transfers through Telcell Transfer system can be made from any branch of “ID Bank” CJSC 

Procedures (like reimbursement of loss), terms and the scope of responsibility  applicable for the delay of payments or the transfer, non-fulfilment or partial fulfilment of payment obligations by the financial institution, as well as the terms for appealing payments and (or) transfers made by the consumer, the procedures applicable to appeal, and the manner and means of their application by the consumer, are available: https://www.idbank.am/content/handling-of-customer-complaints/:

Detailed information on the system  can be found at www.tel-cell.am

The Bank also offers other money transfer systems, such as MoneyGram, Inteliexpress, Ria Money Transfer, Sigue Money Transfer, Converse Transfer, Unistream, Moneytun.

ATTENTION: THE BANK IS CONTROLLED BY THE RA CENTRAL BANK

 

The page was updated 23.03.2020 17:00
Documents to be presented by the sender and the beneficiary to make and receive transfers through TelCell fast money transfer system:

  • ID document

The page was updated 27.11.2017 16:11
Attention: The Bank does not bear any responsibility for the inaccuracy of information on the linked web sites, nor does it accept any responsibility for the advertisements therein or possible consequences arising out of use of information provided on the linked web-sites. In case of any discrepancies in the website materials in Armenian, Russian and English languages, the Armenian version is prevailing.