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Mastercard Mastercard international payment system

Mastercard

Mastercard system of international payment cards

  • Annual service fee
    3 000 AMD or 8 000 AMD
  • Currency
    AMD, USD, EUR, RUB
  • Annual % on the positive balance
    0%

Get your Mastercard international payment card and have permanent access to your funds; Mastercard international payment cards are accepted in all ATMs, trade and service points worldwide, as well as in online environment. You can receive the card within 2-5 business days after submitting the application.
Card account opening is free of charge. Any individual above 14 (fourteen), who uses payment card issued by the Bank or applied to the Bank for getting the card, can be a cardholder of the Bank.

Order your card now
MasterCard Standard
Grey
White
MasterCard Gold
AMDRURUSDEURO
Card account annual service fee 3000 AMD
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Phone
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I confirm that I have read the Payment Card Information Bulletin and Payment Card Terms and Conditions, and I give my consent to IDBank to process and provide my personal data to third parties, if necessary, in accordance with the RA Law on Protection of Personal Data.

The page was updated 21.06.2021 21:38

Mastercard

Mastercard international payment card system

Approved
by Decision N 246-L of the
Management Board of “IDBank” CJSC
as of June 17, 2021
Enters into force starting June 21, 2021

The terms mentioned in the bulletin can have been amended.
If you are reading the bulletin on the website of the Bank, please pay attention to the action date of the information bulletin.
If you are reading the bulletin on the territory of the Bank or in a paper form, please visit the Bank’s website at www.idbank.am for detailed information (paying attention at the action date of the information bulletin), apply to any branch of the Bank or call the Bank’s Call Center at (+37410) 59 33 33, (+37460) 27 33 33.

INFORMATION BULLETIN ON

MASTERCARD PAYMENT CARDS

 

 

 

Card type

MasterCard Standard

MasterCard Gold

1.

Card currency

AMD, EUR, USD, RUB

2.

Card issuance within 2-5 banking days1

Free of charge

3.

Card term

5 years

4.

Urgent issuance of the card2 within one banking day

AMD 5,000

5.

Annual card account service fee3

AMD 3,000

AMD 8,0004

6.  Monthly card account service fee3     -   AMD  700 

7.

Non-decreasing balance of the card account

Not defined

8.

Interest accrued on positive balance of the card account

Simple annual interest rate

Annual percentage yield

0%

0%

9.

Issue of a duplicate card in case of damaged, unusable, lost/stolen card or PIN code card (for the same term)

AMD 2,000

10.

Re-issuance of a card for expired cards

Free of charge

11.

Card blocking

Free of charge

12.

Card unblocking

Free of charge

13.

Addition of the card into the international STOP list (for 7 days in one region)

AMD 10,000

14.

Monthly provision of card account statement at the premises of the Bank or by mail, e-mail

Free of charge

15.

Additional provision of card account statement at the premises of the Bank or by mail4, e-mail

AMD 1,000

16.

Fee per SMS5

Free of charge

17.

Provision of an attached card

Free of charge

18.

Annual fee for servicing the attached card

AMD 1,500

AMD 5,000

19.

Card account replenishment

according to the tariff defined by the Bank for the given day

20.

Commission fee for cash withdrawal from the card from the Bank ATMs

0.5%

21.

Commission fee for cash withdrawal from the Bank’s encashment points (POS terminals)

0.5%

22.

Cash withdrawal from the card account without using the card from the Bank’s encashment points

According to the commission fees defined for cash withdrawal from the Bank’s encashment points (POS terminals) for the corresponding card type

23.

Commission fee for cash withdrawal from encashment point of other ArCa system member banks

1%

24.

Commission fee for cash withdrawal from ArCa system non-member and foreign banks’ ATMs and encashment points

1.5%, minimum AMD 1,500

25.

Commission fee for card-to-card transfers

Through ATMs and through the ArCa application

0.5%

Through IDBanking.am and Idram platforms for transfers from card accounts of Bank cardholders who have been synchronized

0.5%

Through IDBanking.am and Idram platforms for transfers from card accounts of Bank cardholders who have been synchronized to other cards of the Bank.

Free of charge

26.

Commission fee for non-cash transactions performed through cards

Free of charge

27.

Daily cash withdrawal limit

AMD 2,500,000

USD/EUR 5,000

RUB 200,000

AMD 5,000,000,

USD/EUR 10,000,

RUB 500,000

28.

Daily number of cash withdrawal transactions

10

29.

Commission fee for temporary or permanent revision of limits

AMD 1,000

30.

Closure of card account and return of card

Free of charge

Card activation is performed according to the rules on “Payment cards servicing” of the Bank (hereinafter referred to as Rules) at the following link: Rules, as well as through Bank’s ATMs according to the following link.
2Urgent issuance of the cards is performed only in Vardanants branch at 13 Vardanants St., Yerevan, RA, tel.: +37410 593333 , +37460 273333.
3The annual card service fee is charged from the card account based on the exchange rate defined by the RA Central Bank for the fiven day.
4
5Provision of statements on outside of the RA tetrritory is performed given availability of the aggregate amount of the postal service and corresponding Bank tariffs on the Client’s card account. 
6The service is available for transactions amounting to AMD 5000/USD 10/EUR 10/RUB 1000 and above.

General provisions

1․ The Bank’s cards are settlement cards, and these cards enable withdrawal of cash within the limits available for the cardholder, card crediting, making non-cash transactions/operations, on the account of facilities available on the card account and credit line/overdraft provided by the Bank.
2․ VAT taxable fees include the VAT.
3․ Fees for salary cards issuance and processing are determined separately, according to respective agreements.
4․ The Bank has the right to unilaterally change the size of interest for facilities available on the account, as well as other tariffs, upon giving 15 days prior notice on the official web site of the Bank.
5․ Interest accrued with respect to the balance of card account are paid on monthly basis.
6․ Interest on the balance of card account will be accruing from the day following the date of card crediting till the date preceding the date of returning the amount to the customer, the date of withdrawal of the amount on any grounds.
7․ The Bank acts as a tax agent and has the right to calculate and pay tax on income (10%) from the interest received for facilities available on the account.
8․ Disputes arising between the Parties can be settled through court or by means of the Financial system mediator (as prescribed by RA law on “Financial System Mediator”): address – 15 M. Khorenatsi St. Yerevan 0010, “Elite Plaza” business center, 7th floor, e-mail – info@fsm.am, phone number – (+37460) 70-11-11, fax – (+37410) 58-24-21.
9․ For the purpose of proper study of the client in accordance with the RA law “On combating money laundering and terrorism financing” the Bank may require additional documents or information on the “know your client” principle.
10․ According to the agreement with the USA based on the Foreign Account Tax Compliance Act (FATCA) the Bank may collect additional information for the purpose of identification of the fact of the client being a US taxpayer.
11․ In order to activate SMS service and e-mail address, you need to visit any branch of the Bank (carrying an identification document) and fill in the appropriate application.
12․ Card is provided to the client within 2-5 banking days after submitting the application for ordering the card to the Bank and after signing the maintenance agreement.
13․ Card ordered online (or at the Bank branches in special situations, at the discretion of the Bank) can be delivered to the client in the territory of Yerevan, to the address preferred by the client, in case there is enough money on the card for delivery service, if such tariff is set by the Bank.
14․ To activate and use the card, the client should enter the card into the ATM of the Bank and choose the button “Activate the card”. After that, a one-time code will be sent to the mobile number of the client, which was registered at the Bank. After entering this code into the ATM, the client will be asked to create a PIN code of the card putting in a four-digit number. The PIN code must be used by the client only, who must keep the PIN code access impossible for the third parties. Activation is possible both through the Bank and all the ATMs in the territory of the Republic of Armenia, which have such an opportunity.
15․ The card is activated by the Bank within 1 business day after the cardholder receives the card and completes the actions mentioned above.
16․ The card enables performing transactions in both card account currency and other currency, at the exchange rate set by the Bank for the given day of transaction.
17․ The Bank is not liable for loss incurred due to difference because of such foreign exchange.
18․ All fees are charged in Armenian drams. Fees applicable on cards in foreign currency are charged in accordance with the exchange rates set by the Bank as of the given date.
19․ The rights of the account holder to manage the card account and the cash facilities available thereon can be restricted based on application presented by the compulsory law enforcement or tax authorities made based on a court decision.
20․ On the basis of a court decision the compulsory law enforcement and tax authorities may charge facilities without the instruction of the account holder.
21․ In case there are loan obligations between the Bank and the account holder the cash facilities are charged from the account without further authorization, in order provided by the loan agreement.
22․ The client has the right to communicate with the Bank through a preferred means of communication: e-mail or regular post. The electronic means of communication is the most comfortable. It is available in 24/7 regime and is free of the risk of losing information in paper as well as ensures confidentiality.
23․ In case of disclosing discrepancies in the transactions related with the account the client may appeal to the Bank within 15 days period after receiving the account statement. The statement is considered accepted by the Bank if no appeal has been
received within the mentioned period. The appeal is submitted to the Bank in the form of written application. The Bank proceeds the appeal received in due time, by performing actions applicable by the local and international payment system.
24․ If the card is lost the client must within the possible shortest period through a phone call or other applicable way notify:

- “ArmenianCard” CJSC processing center, calling on 24 - hour phone number (010) 592222 or
- Call center of the Bank on (010)59 33 33 phone number which operates 24/7
- Visit any branch of the Bank with ID document
Operations through the card will be immediately suspended in case the Bank gets notice from the customer about losing the card. After the card is lost, the Bank isn’t liable for the harm caused to the cardholder, until the Bank is given a notice about the loss.
After the card suspension, the client must visit the Bank and submit written application, based on which the Bank should provide a new card to the client within 2-5 business days. Details are available in the Bank’s rules for maintenance of payment card: Rules.
25. The card service is terminated before the expiration date and the card account is closed according to the cardholder's written application. The card account balance is returned to the customer. The card must be returned to the Bank.
26. Notice: the interest amounts with respect to the customer’s account balance are calculated on the basis of the nominal annual interest rate. The nominal interest rate indicates how much interest would the client gain given the interest amounts and other payments with regard to the deposit were paid to him/her on time and in the defined amounts. The annual interest income calculation procedure is available: Calculation of Annual interest income.
27. How to calculate interest․ 
Date of crediting the card: 01.08.2018
Credited amount: 100,000 AMD
Annual interest rate: 4%
Payment of interest amount: at the maturity,
term during which the amount remains on the card – 365 days
Tax on income – 10 %
Calculated interest amount: 100,000 x 4% : 365 x 364 = 3989.04
Tax on income amount: 3989.04 x 10% = 398.90 AMD
28.   Providing supplementary card:
·      The cardholder (the main cardholder) can apply to the Bank for supplementary card(s) to his /her card (main card) for himself/herself or for the third party.
·      The type of the supplementary card can be different from the type of the main card, however, the class of the card should be either equal to or less than the main card.
·      Transactions made through the supplementary card are recorded and reflected on the main card account.
·      The main cardholder can submit written application to the Bank, in which he/she would specify the daily withdrawals limit and daily transactions limit over the supplementary card.
·      Obligations assumed towards the Bank due to transactions carried out by the main and the supplementary cards shall be deemed the obligations of the main cardholder.
·      The supplementary card shall be re-issued upon the consent of the Main cardholder or the supplementary cardholder.
·     The supplementary card holders must immediately notify the Bank on the death of the main cardholder, his/her incapability, insolvency, or bankruptcy, and not to use the card in such cases.
  29.   For cash withdrawal from ATMs and pos terminals of other banks, additional fee may be applied by the bank, which carries out the service of the given ATM or pos terminal.
30.   For card to card transactions made through ATMs of other banks, additional fee may be applied by the bank, which carries out the service of the given ATM.
31.    3D Secure information security system is applied for the transactions carried out through cards in virtual environment. When making any transaction through the card it is necessary to pay attention to identification verified by the payment system (For Visa Verified by Visa, for Mastercard verified by MastercardSecureCode, for ArCa verified by ArCaSecurePay). The Bank shall not be held liable for failure of a transaction if such failure was due to not receipt of 3D Secure security code for any technical reason or any reason beyond the Bank’s control.
32.   The list of branches and ATMs of the Bank, information on their locations and working hours can be found: Branches and ATMs.
33.   Remote service by the Bank is provided through IDBanking.am online system the information on the terms and tariffs of which can be found: Public terms of providing remote banking services.
34.   In order to receive a payment card, you need to present the following documents:
✓ Payment card application,
✓ Identity document
✓ Social service number or reference on non-receiving SSN
35.   Any other provisions with regard to use, maintenance, closing, reissue security, claims of transaction carried out through the cards, which are not included in this information bulletin, are the same as stipulated by the Rules, respective agreements on issuance, provision and maintenance of payment cards by and between the Bank and the cardholder, internal legal acts and the rules of the Bank and the Rules of payment and settlement systems (ArCa, Visa, Mastercard).
Prior to concluding an agreement, the Bank must provide the customer with the Rules.
36.   The customer should not be included in the list of unwanted customers of the bank. the legal relations regarding the classification of the bank as an unwanted customer are regulated by the procedure "Оn defining the criteria of classification of a client as unwanted and management of relations with them".
37.   Return of funds available on card account is guaranteed by the RA Law on “Guarantee of Remuneration of Bank Deposits of Physical Entities”.

Reimbursement of bank deposits of physical entities in “IDBank” CJSC is guaranteed by the “Deposit Guarantee Fund of Armenia” in the amounts of deposits subject to reimbursement, particularly:

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Currency structure of deposit

If you hold only a bank deposit in AMD in the same bank

If you hold only bank deposit in a foreign currency in the same bank

If you hold bank deposits both AMD and foreign currency in the same bank

If the deposit in AMD exceeds 7 million AMD

If the deposit in AMD is less than 7 million AMD

Maximum amount of guaranteed deposit

16 million AMD

7 million AMD

16 million AMD (only the deposit in ADM is guaranteed)

7 million AMD (the bank deposit in AMD will be guaranteed in full, and the bank deposit in a foreign currency will be guaranteed in the amount of the difference between 7 million AMD and the bank deposit in AMD subject to reimbursement)

ATTENTION! THE BANK IS CONTROLLED BY THE RA CENTRAL BANK

The page was updated 28.06.2021 15:26
The following documents need to be submitted to the Bank to get Mastercard

  • Identification document

  • Social card (SSN)

The page was updated 24.05.2019 14:32
Attention: The Bank does not bear any responsibility for the inaccuracy of information on the linked web sites, nor does it accept any responsibility for the advertisements therein or possible consequences arising out of use of information provided on the linked web-sites. In case of any discrepancies in the website materials in Armenian, Russian and English languages, the Armenian version is prevailing.