Package IDhome

Approved by resolution N 308-L of the
Management Board of “IDBank” CJSC
as of August 20, 2020
Applied since September 7, 2020

The terms mentioned in the bulletin can have been amended.
If you are looking through the bulletin on the website of the Bank, please pay attention to the action date of the information bulletin.
If you are looking through the bulletin on the territory of the Bank or in a paper form, please visit the Bank’s website at www.idbank.am for detailed information (paying attention at the action date of the information bulletin), apply to any branch of the Bank or contact the Bank’s Call Center at (+37410) 59 33 33, (+37460) 27 33 33.

¹The sum of unsecured loans of the borrower at "ID Bank" CJSC cannot exceed AMD 10 000 000.

GENERAL PROVISIONS

1. In case if the client refuses the package, the services included in the package shall be rendered according to the tariffs applied in the Bank.
2. Disputes arising between the parties can be settled in a court proceeding or by the Financial system mediator (in the order prescribed by the RA law on “Financial system mediator”), located at 0010, Yerevan, 15 M. Khorenatsi St, “Elite Plaza” business center, 7th floor, e-mail – info@fsm.am, telephone – (+37460) 701111, fax –(+37410) 582421. Moreover, if the property claim does not exceed AMD 500,000 (five hundred thousand) or its equivalent in a foreign currency, the decision of the financial system mediator cannot be challenged by the Bank.
3. For the purpose of proper study of the client as defined by RA law on “Combating money laundering and terrorism financing”, the Bank may require additional documents or information based on “Know Your Client” principle.
4. According to the agreement with the USA based on the Foreign Account Tax Compliance Act (FATCA) the Bank may collect additional information for the purpose of identification of the fact of the client being a US taxpayer.
5. The Client has the right to communicate with the Bank through a preferred means of communication: e-mail or regular post. The electronic means of communication is the most comfortable. It is available 24/7 and is free of the risk of losing information in paper as well as ensures confidentiality.
6. The list of branches and ATMs of the Bank, information on their locations and working hours can be found at the following link: Branches and ATMs. Branches and ATMs.
7. Remote servicing by the Bank is provided thought the IDBanking.am online system. The order and tariffs on rendering remote servicing are presented in “Public terms on rendering remote banking services”.

ATTENTION! THE BANK IS CONTROLLED BY THE RA CENTRAL BANK