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Visa Credit cards

Visa international payment card system

  • Annual service fee
    18,000 - 99,900 AMD
  • Currency
    AMD, USD, EUR, RUB
  • Cashback for purchases
    0,5%

Make use of your card account, make non-cash purchases in trade points and Internet environment. You can get the card in 2-5 business days after the card application date. Card account is opened free of charge.
Any physical person above 14 (fourteen) may become the Bank’s cardholder.



The page was updated 28.06.2021 15:34

Visa Credit Cards

Approved
by Decision N 246-L of the
Management Board of “ID Bank” CJSC
as of June 17, 2021
Enters into force starting June 21, 2021

The terms mentioned in the bulletin may have been amended.
If you are looking through the bulletin on the website of the Bank, please pay attention to the action date of the bulletin.
If you are looking through the bulletin in a paper form, please visit the Bank’s website: www.idbank.am for detailed information (paying attention to the action date of the bulletin), apply to any branch of the Bank or call the Bank’s Call center at 010 593333 or 060 273333.

CREDIT PAYMENT CARDS
INFORMATION BULLETIN

 

Type of the card

Visa Platinum

Visa Signature

Visa Infinite

1.

Card currency

Armenian dram, EUR, US dollar, Russian RUB

2.

Card issuance within 2-5 business days1

Free

3.

Validity term 

5 years

4.

Urgent issuance (within 1 business day)2

5,000 AMD

5.

Annual card account service fee3   

18,000 AMD

69,900 AMD

99,900 AMD

 6.

 Monthly card account service fee3

1,600 AMD 6,000 AMD      10,000 AMD

7.

Card account minimum balance 

Not specified 

8.

Annual interest rate calculated against card account balance

Annual simple interest rate

0%

Annual  percentage yield

0%

9.

Issuance of duplicate card in case of damaged card, or invalid card, stolen card or PIN code for the same validity period

4,900 AMD

24,900 AMD

49,900 AMD

10.

Re-issuance of expired card

Free

11.

Card blocking 

Free

12.

Card unblocking 

Free

13.

Keeping the card in the international STOP list (for 7 days period in one region)

10 000 AMD

14.

Providing monthly statement from the card account at the Bank, through post4 or e-mail

Free

15.

Providing additional statement from the card account at the Bank, through post 3 or e-mail,

1,000 AMD

16.

Fee for each SMS7

Free

17.

Providing additional card

Free

18.

Annual service fee for additional  card

4,900 AMD

24,900 AMD

49,900 AMD

19.

Replenishment of card account

According to the tariff defined by the Bank for the given day

20.

Cash withdrawal fee (from the Bank’s ATMs)

2%

21.

Cash withdrawal fee from the Bank’s cash withdrawal points (POS terminals)

2%

22.

Cash withdrawal from the Bank’s cash withdrawal points, without the use of the card

According to the fees established for cash withdrawal from withdrawal points (POS terminals) for each card type

23.

Cash withdrawal from ArCa system other banks’ cash withdrawal points

2%

24.

Cash withdrawal fee for the withdrawal with the use of cards from ATMs of foreign banks and banks not being members of ArCa system

2%, minimum 1,500 AMD

25.

Fee for card to card transfer

Through ATMs and through the ArCa application

2%

In case of transfers via IDBanking.am and Idram platforms from card accounts of the synchronized cardholders of the Bank to ArCa system members’ cards

0.5%

In case of transfers via IDBanking.am and Idram platforms from card accounts of the synchronized cardholders of the Bank to the cards of the Bank

Free

26.

Fee for non-cash transactions with cards

Free

27.

Daily cash withdrawal limit

5,000,000 AMD,

10,000 USD/EUR

500,000 RUB

28.

Limit for cash withdrawal transactions per day

10

29.

Fee for temporary or permanent change of the limit 

1,000 AMD

30.

Closing of the card account and card return

Free

31.

Cashback for purchases9

0.5%

32.

Opening current account with the same currency

Free

33.

Connection to IDBanking online system

Free

34.

Free rent of small personal safe boxes offered by the Bank for each year of the card validity11

30 days

90 days

180 days

35.

Privilege Banking

-

Included

Included

36.

Private Banking

-

-

Included

37.

Travel Insurance8

-

Free

Free

38.

Free Visa Lounge Key program9

2 entries

4 entries

6 entries

39.

More benefits of Visa Premium class card

https://www.visa.com.ru/pay-with-visa/cards/premium/premium.html

40.

Limit of unsecured credit line10

According to the creditworthiness score of the Bank

3,000,000 AMD

For the customers of Private Banking, according to the limits intended for them.

1The card is activated according to the Bank’s Rules of maintenance of payment cards (hereinafter referred to as the Rules) available: Rules.
2Urgent issuance of the card can be done only at Vardanants branch. Address: Vardanants 13 Yerevan, RA, tel.: +37410 593333, +37460 273333.
3Annual card account service fee is collected from the card account based on the exchange rate set by the CB on the current day. Moreover, when ordering the Card, at the request of the customer, the annual or monthly payment option of the card service is chosen.
4The tariff change is valid for newly ordered cards from 21-06-2021, as well as for time reissues from 06-07-2021.
5The provision of the statement within and outside the territory of the Republic of Armenia is carried out in the frequency and manner defined by the agreements concluded between the Customer and the Bank. Moreover, the sum of the commission set for the provision of the postal service and the corresponding tariffs of the Bank must be available on the Customer's card account for the provision of the service.
6The service is available for transactions above 5000 AMD/10 USD/10 EUR/1000 RUR.
7 The Cashback specified herein is not paid for purchases made in the following trade and service points: communication services, utility service, e-money, payment to state bodies (taxes, duties other payments), charitable contributions, other services rendered by the banks and financial organizations. Cashback is calculated and paid for transactions made during the given month until the 5th working day of the following month. Moreover, the Cashback subject to actual receipt is transferred to the Cardholder after collecting the taxes defined by the RA legislation․
8The service is available in the branches defined by the tariffs for the services provided by the Bank, in case of a free safe deposit box.
9Free 30 days insurance from “ID Bank” CJSC partner insurance company, effective over 1-year period, for several trips. Insurance coverage territory – worldwide, insurance amount – EUR 30.000 (thirty thousand). Franchise is not applied.
10The number of free entries is determined by the general terms and conditions applicable by Visa system.
11According to the Bank's information bulletin on unsecured credit lines.


General terms and conditions

1. The Bank’s cards are settlement cards, and these cards enable withdrawal of cash within the limits available for the cardholder, card crediting, making non-cash transactions/operations, on the account of facilities available on the card account and credit line/overdraft provided by the Bank.
2. VAT taxable fees include the VAT.
3. Fees for salary cards issuance and processing are determined separately, according to respective agreements.
4. The Bank has the right to unilaterally change the size of interest for facilities available on the account, as well as other tariffs, upon giving 15 days prior notice on the official web site of the Bank.
5. Interest accrued with respect of the balance of card account are paid on monthly basis.
6. Interest on the balance of card account are accruing from the day following the date of card crediting till the date preceding the date of returning the amount to the customer, the date of withdrawal of the amount on any grounds.
7. The Bank acts as a tax agent and has the right to calculate and pay tax on income (10%) from the interest received for facilities available on the account.
8. Disputes arising between the Bank and the customer are settled through negotiations. Disputes arising between the Parties can be settled  by means of the Financial system mediator (as prescribed by RA law on “Financial System Mediator”): address – 15 M. Khorenatsi St. Yerevan 0010, “Elite Plaza” business center, 7th floor, e-mail– info@fsm.am, phone number – (+37460) 70-11-11, fax – (+37410) 58-24-21.
9. For the purpose of proper study of the client in accordance with the RA law “On combating money laundering and terrorism financing”, the Bank may require additional documents or information on the “Know your client” principle.
10. According to the agreement with the USA based on the Foreign Account Tax Compliance Act (FATCA), the Bank may collect additional information for the purpose of identification of the fact of the client being a US taxpayer.
11. In order to activate SMS service and e-mail address, you need to visit any branch of the Bank and fill in the appropriate application. Do not forget to take ID document.
12. Card is provided to the client within 5 banking days after submitting the application to the Bank and after signing the maintenance agreement. Card application may be submitted at any branch of the Bank or online (through IDBanking system or Idram application).
13. Card ordered online (or at the Bank branches in special situations, at the discretion of the Bank) can be delivered to the client in the territory of Yerevan, to the address preferred by the client, in case there is enough money on the card for delivery service, if such tariff is set by the Bank.
14. To activate and use the card, the client should enter the card into the ATM of the Bank and choose the button “Activate the card”. After that, a one-time code will be sent to the mobile number of the client, which was registered at the Bank. After entering this code into the ATM, the client will be asked to create a PIN code of the card putting in a four-digit number. The PIN code must be used by the client only, who must keep the PIN code access impossible for the third parties. Activation is possible both through the Bank and all the ATMs in the territory of the Republic of Armenia, which have such an opportunity.
15. The card is activated by the Bank within 1 business day after the cardholder receives the card and completes the actions mentioned above.
16. The card enables performing transactions in both card account currency and other currency, at the exchange rate set by the Bank for the given day of transaction.
17. The Bank is not liable for loss incurred due to difference because of such foreign exchange.
18. All fees are charged in Armenian drams. Fees applicable on cards in foreign currency are charged in accordance with the exchange rates set by the Bank as of the given date.
19. The rights of the account holder to manage the card account and the cash facilities available thereon can be restricted based on application presented by the compulsory law enforcement or tax authorities made based on a court decision.
20. On the basis of a court decision the compulsory law enforcement and tax authorities may charge facilities without the instruction of the account holder.
21. In case there are loan obligations between the Bank and the account holder the cash facilities are charged from the account without further authorization, in order provided by the loan agreement.
22. The client has the right to communicate with the Bank through a preferred means of communication: e-mail or regular post. The electronic means of communication is the most comfortable. It is available 24/7 and is free of the risk of losing information in paper as well as ensures confidentiality.
23. In case of disclosing discrepancies in the transactions related with the account, the client may appeal to the Bank within 15 days period after receiving the account statement. The statement is considered to be accepted, if no appeal has been received within the mentioned period. The appeal is submitted to the Bank in the form of written application. The Bank proceeds the appeal received in due time, by performing actions applicable by the local and international payment system.
24. If the card is lost the client must within the possible shortest period through a phone call or other applicable way notify:
✓“ArmenianCard” CJSC processing center, calling on 24 - hour phone number (010) 592222 or
✓Call center of the Bank on (010)59 33 33 phone number in 24/7 regime or
✓visit any branch of the Bank with ID document
Operations through the card will be immediately suspended in case the Bank gets notice from the customer about losing the card.
After the card is lost, the Bank isn’t liable for the harm caused to the cardholder, until the Bank is given a notice about the loss.
After the card suspension, the client must visit the Bank and submit written application, based on which the Bank should days provide a new card to the client within 5 business days. Details are available in the Bank’s rules for maintenance of payment card (hereinafter referred to as the Rules): Rules.
25. The card service is terminated before the expiration date and the card account is closed according to the cardholder's written application. The card account balance is returned to the customer. The card must be returned to the Bank.
26. Notice: the interest amounts with respect to the customer’s account balance are calculated based on the nominal annual interest rate. The nominal interest rate indicates how much interest would the client gain given the interest amounts and other payments with regard to the deposit were paid to him/her on time and in the defined amounts.
27. How to calculate interest:
Date of crediting the card: 01.08.2018
Credited amount: AMD 100,000
Annual interest rate: 4.5%
Payment of interest amount: at the maturity,
Term during which the amount remains on the card – 365 days
Tax on income – 10 %
Calculated interest amount: 100,000 x 4.5%: 365 x 364 = 4487.67 AMD
Tax on income amount: 4487.67 x 10% = 448.77 AMD
Income received by the cardholder:   4038.90 AMD
28. Providing supplementary card:
- The cardholder (the main cardholder) can apply to the Bank for supplementary card(s) to his /her card (main card) for himself/herself or for the third party.
- The type of the supplementary card can be different from the type of the main card, however, the class of the card should be either equal to or less than the main card.
- Transactions made through the supplementary card are recorded and reflected on the main card account.
- The main cardholder can submit written application to the Bank, in which he/she would specify the daily withdrawals limit and daily transactions limit over the supplementary card.
- Obligations assumed towards the Bank due to transactions carried out by the main and the supplementary cards shall be deemed the obligations of the main cardholder.
- The supplementary card shall be re-issued upon the consent of the Main cardholder or the supplementary cardholder.
- The supplementary card holders must immediately notify the Bank on the death of the main cardholder, his/her incapability, insolvency, or bankruptcy, and not to use the card in such cases.
29. For cash withdrawal from ATMs and pos terminals of other banks, additional fee may be applied by the bank, which carries out the service of the given ATM or pos terminal.
30. For card to card transactions made through ATMs of other banks, additional fee may be applied by the bank, which carries out the service of the given ATM.
31. 3D Secure information security system is applied for the transactions carried out through cards in virtual environment. When making any transaction through the card it is necessary to pay attention to identification verified by the payment system (For Visa Verified by Visa, for Mastercard verified by MastercardSecureCode, for ArCa verified by ArCaSecurePay). The Bank shall not be held liable for failure of a transaction if such failure was due to not receipt of 3D Secure security code for any technical reason or any reason beyond the Bank’s control.
32. The list of branches and ATMs of the Bank, information on their locations and working hours can be found: Branches and ATMs.
33. Remote service by the Bank is provided through IDBanking.am online system the information on the terms and tariffs of which can be found: Public terms of providing remote banking services.
34. In order to receive a payment card, you need to present the following documents:
✓ Payment card application,
✓ Identity document
✓ Social service number or reference on non-receiving SSN
35. Any other provisions with regard to use, maintenance, closing, reissue security, claims of transaction carried out through the cards, which are not included in this information bulletin, are the same as stipulated by the Rules, respective agreements on issuance, provision and maintenance of payment cards by and between the Bank and the cardholder, internal legal acts and the rules of the Bank and the Rules of payment and settlement systems (ArCa, Visa, Mastercard). Prior to concluding an agreement, the Bank must provide the customer with the Rules.
36. The customer should not be included in the list of unwanted customers of the bank. the legal relations regarding the classification of the bank as an unwanted customer are regulated by the procedure "Оn defining the criteria of classification of a client as unwanted and management of relations with them".
37. Return of funds available on card account is guaranteed by the RA Law on “Guarantee of Remuneration of Bank Deposits of Physical Entities”.

Remuneration of bank deposits of “ID Bank” CJSC to individuals is guaranteed by “Deposit guarantee fund of Armenia” in the amount subject to remuneration, particularly:

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Currency structure

If you hold only a dram denominated deposit with the same bank

If you hold only a foreign currency denominated deposit with the same bank

If you hold dram and foreign currency denominated deposits with the same bank

If the dram deposit amount exceeding 7 million Armenian drams

If the dram deposit amount doesn’t exceed 7 million Armenian drams

Maximum amount of guaranteed deposit

16 million Armenian dram

7 million Armenian dram

16 million Armenian drams (only the dram denominated deposit will be guaranteed)

7 million Armenian drams
(the dram denominated bank deposit will be guaranteed entirely, and the foreign currency denominated bank deposit – by the size of the difference between 7 million Armenian drams and the remunerated dram denominated bank deposit)   

 

Additional terms applicable for VISA Platinum, VISA Signature and VISA Infinite

1. Free international concierge service, which includes 24/7 information provision, ticket booking, and other services through personal assistant.
2. Speed Pass service, from the airplane to the car and vice versa, entry permit related assistance upon arrival, etc.
3. Lounge Key program – opportunity of business lounge entrance in all airports.
4. Up to USD 500.000 (five hundred thousand) insurance for the Signature cardholder and 1.000.000 (one million) for the Infinite cardholder family members (spouse, children, up to 5 members) travelling with the cardholder, if 50% and more travel fees are paid through card. Insurance includes medical indemnity, baggage loss, flight delay, accidents, etc.
5. Insurance service, which includes purchase insurance (loss, damage of purchased goods), extended guarantee (24 month guarantee in addition to the original manufacturer’s guarantee for an item purchased).
6. Special discounts and benefits worldwide.
7. Up to 12% discount for the bookings on agoda.com website (www.agoda.com/visacemea)
8. Privileged conditions for booking with VISA Luxury Hotels Collections package (www.visaluxuryhotels.com)
9. Up to 35% discount for car booking on Avis.com website (www.avisworld.com/visa)
10. Global Customer Assistance individual service: immediate card blocking, card replacement, cash disbursement in special situations.
11. Information on other benefits of Premium class Visa card are available: http://www.visapremium.com:

ATTENTION: THE BANK IS CONTROLLED BY THE RA CENTRAL BANK

The page was updated 25.06.2021 11:19
The following documents should be submitted to the Bank to get Visa Credit card

  • ID document

  • Social card (SSN)

The page was updated 20.03.2020 10:18
Attention: The Bank does not bear any responsibility for the inaccuracy of information on the linked web sites, nor does it accept any responsibility for the advertisements therein or possible consequences arising out of use of information provided on the linked web-sites. In case of any discrepancies in the website materials in Armenian, Russian and English languages, the Armenian version is prevailing.